Our Mission 

Caniad support people who want to have their voices heard, influence decisions, and help to shape mental health and substance misuse services. Our service is for anyone involved with mental health or substance misuse services and anyone who cares for someone using these services.

Our model, ethos and structure has been developed by a panel of people who use mental health and substance misuse services, and their carers, across all six counties of North Wales. Our service has been built upon a ladder of participation, which will be used to help involve more people in this vital area.

Caniad Staff

The Caniad team include coordinators in each area. All our coordinators work with mental health and substance misuse services, to support feedback. We have a programme manager who supports the team and a service manager who oversees the service. You can contact any of the team members and we will all be happy to help and give information. 


About Us

Caniad is commissioned by the North Wales Area Planning Board (APB) and Betsi Cadwaladr University Health Board (BCUHB) to provide an integrated service user and carer involvement service for people with a lived experience of using their services, or their carer.

Caniad Co-ordinators work closely with each other in each region to ensure those with co-occurring Mental Health and Substance Misuse problems have consistency and that services are not duplicated

Caniad Panel

The Caniad Panel will work in an advisory capacity to support the development and growth of the service, whilst maintaining and supporting staff to over-see the implementation of the service and its key requirements

Marcus Morris 

‘After years of mental health and alcohol addiction issues, I was put in touch with the Substance Misuse Service. They helped me cope, deal with my problems, and then I learned about Caniad. They in turn have provided guidance, support and friendship with other Involvers. I’ve done various courses connected to mental health and addiction problems through Caniad, which have opened up new avenues for vocational activities, in both the voluntary and employment sectors. I’m grateful to everybody I’ve come in contact with at Caniad.’

     Stephen Beach          Panel Chair 


‘I have been involved with Caniad from day 1 7 years ago and very proud to be chair the pathway we have achieved getting there has been very instrumental with cares and service users being involved in all process in the journey with the help from managers and co ordinators trainers as well we have achieved our goal and now have a voice in all aspects of mental health working with stakeholders and hospitals is the way forward and i am sure we can always do better as a team for the future’




Caniad Forum

The Forum is a tool to share information and strengthen coproduction relating to Mental Health and Substance Misuse services and the design, development and delivery of services across North Wales. The Forum is the main information sharing group that shares information to people who use services. The Forum is made up of lived experience and carer representatives who sit on panels and meetings and can give your feedback about services. If you would like more information please contact Amber O’hara.

Marcus Morris

Marcus Morris

Service Involver


There are lots of opportunities to get involved. You have the opportunity to be part recruitment processes. You can give feedback about services and make recommendations about service improvements. Please get in touch if you would like more information. 


Caniad along with Team Tryweryn won Nursing Times Award, Team of the Year 2019



Caniad Awards

Each year Caniad celebrates excellent work in coproduction. We hold an award evening and celebrate the great work that has taken place during the previous year. This year due to Covid 19 we will be awarding Caniad Shining Star awards, we have asked for nominations, and the chair and vice chair of the Caniad Panel will shortlist. 

Caniad Referral

If you, or someone you know, might like to get involved with Caniad then please feel free to get in touch. You can fill out the referral form below, or alternatively, you can request a paper copy via email or call us for a referral. We accept self referrals as well as referrals from families, carers and other service. 

Once we’ve received you referral form, one of our coordinators will be in touch to discuss further and answer any questions you may have.


Refferal Form

9 + 5 =